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Infinite Brain

Terms and conditions

These terms govern your use of Infinite Brain, including our websites, applications, browser extension, APIs and MCP connectors (together, the Service). The Service is provided by Insight Apps (we, us). By creating an account or using the Service you agree to these terms. If you use the Service on behalf of an organisation, you confirm that you have authority to bind it, and "you" includes that organisation.

Plain-language summary. Your content belongs to you. We use it only to run the Service for you. Pay for your plan, don't misuse the Service, and either of us can end the relationship. You can export your data at any time.

1. Your account

  1. You must be at least 16 years old, or the age of digital consent where you live, to use the Service.
  2. Keep your sign-in methods secure. You can sign in with Google, Microsoft, Okta, GitHub, ChatGPT, or a one-time code sent by email or phone. You are responsible for activity under your account.
  3. Tell us promptly at the address in section 15 if you believe your account has been compromised.

2. Your content

  1. Ownership. You keep all rights to the documents, notes, recordings, files and other material you add to the Service (Your Content), and to the outputs the Service generates for you, to the extent the law allows.
  2. Licence to us. You give us a limited licence to host, process, transmit and display Your Content only as needed to provide, secure and support the Service for you. This licence ends when Your Content is deleted from our systems.
  3. No training on your content. We do not use Your Content to train machine-learning models that are shared with other customers.
  4. Responsibility. You confirm you have the rights needed to add Your Content, including content imported from third-party services such as Notion, Obsidian, Google Meet or Zoom.

3. AI features

  1. The Service uses large language models, including models made available through third-party providers and aggregators, to generate answers, summaries and actions.
  2. AI output can be inaccurate or incomplete. Check important output before you rely on it, especially for legal, medical, financial or safety-related decisions. The Service is not a substitute for professional advice.
  3. Some features, such as agentic workflows, lead generation and booking demos, act on your behalf. You decide which actions are allowed and remain responsible for actions taken with your authorisation.

4. Integrations and connectors

  1. The Service can connect to third-party products, including Claude via MCP, MCP servers and tools you configure, meeting apps, browser extensions and your own applications via our REST API.
  2. Your use of third-party products is governed by their terms. We are not responsible for third-party products or for how they handle data you choose to send them.
  3. When you connect a meeting app, you are responsible for giving any notices and obtaining any consents that the law requires from other participants before recording or transcribing.

5. Acceptable use

You agree not to:

  • break the law, or infringe anyone's rights, using the Service;
  • upload malware, or try to gain unauthorised access to the Service or to other accounts;
  • use the Service to send spam or unsolicited outreach that breaks applicable law;
  • use the Service to harass, defraud or harm anyone;
  • reverse engineer the Service, except where the law permits it;
  • resell the Service, or use it to build a competing product, without our written agreement;
  • exceed published rate limits or interfere with the Service's operation.

We may suspend access that breaches this section. Where reasonable we will tell you first and give you a chance to fix the issue.

6. Plans, fees and payment

  1. Paid plans are billed in advance for the period shown at checkout. Current plans are Mind, Collective and Enterprise; prices are listed on our pricing page or in your order.
  2. Fees are exclusive of taxes, which you are responsible for unless we are required to collect them.
  3. Plans renew automatically unless you cancel before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
  4. Except where required by law or stated in your order, fees are non-refundable.
  5. We may change prices with at least 30 days' notice. Changes apply from your next renewal.

7. Enterprise terms

If you have a signed order form or master agreement with us, its terms take precedence over these terms where they conflict.

8. Data export and deletion

  1. You can export Your Content at any time in open formats, including Markdown, JSON and a full export of your knowledge graph.
  2. After your account closes, we delete Your Content within 30 days, except where we must keep it longer by law, and except for encrypted backups, which are overwritten on a rolling basis.

9. Privacy and security

We process personal data as described in our privacy notice and, for business customers, our data processing agreement. We use industry-standard measures to protect the Service and Your Content.

10. Availability and changes

We work to keep the Service available and improving. We may add, change or remove features. If we remove a material feature from a paid plan, we will give reasonable notice and, where appropriate, a pro-rated refund.

11. Intellectual property

The Service, including its software, design and the Infinite Brain name and logo, belongs to us and our licensors. These terms do not grant you any rights to our trademarks. Feedback you send us may be used to improve the Service without obligation to you.

12. Disclaimers

To the extent the law allows, the Service is provided "as is" and "as available". We disclaim implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

13. Limitation of liability

  1. To the extent the law allows, neither party is liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data.
  2. Each party's total liability under these terms is limited to the amount you paid us in the 12 months before the claim.
  3. Nothing in these terms limits liability that cannot be limited by law.

14. Ending these terms

  1. You can stop using the Service and close your account at any time.
  2. We may end these terms or suspend your account if you materially breach them and do not fix the breach within 15 days of notice, or immediately where required by law or to prevent harm.
  3. Sections 2.1, 8, 11, 12, 13 and 16 survive termination.

15. Contact

Questions about these terms: legal@infinitebrain.app.

16. General

  1. Changes. We may update these terms. For material changes we will notify you at least 30 days in advance. Continuing to use the Service after changes take effect means you accept them.
  2. Governing law. These terms are governed by the laws stated in your order form or, if none, the laws of the jurisdiction where Insight Apps is established.
  3. Entire agreement. These terms, together with any order form and the policies referenced here, are the entire agreement between you and us about the Service.
  4. Severability. If any part of these terms is found unenforceable, the rest remains in effect.
  5. Assignment. You may not assign these terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.

Last updated 10 November 2026.